About Us

At Manutan, we are dedicated to creating better workplaces that enhance performance, safety, and employee well-being. As a leading B2B distributor, we combine operational excellence with a people-centered approach, delivering value to our customers through innovative digital solutions.

The Role

We are looking for an eProcurement Project & Support Specialist who will be responsible for setting up, managing, and supporting eProcurement solutions, contributing to the digitalization of our customers’ purchasing processes.

You will act as a key interface between customers, internal teams, and external partners, ensuring successful project delivery and ongoing support. This is a dynamic, hands-on role combining project management, technical implementation, and customer interaction.

Major responsibilities                                         

• Manage end-to-end eProcurement projects: from scoping and design to implementation and go-live
• Configure and implement customer-specific solutions (including Electronic catalogs and customized catalog files ; PunchOut integrations via ERP systems (e.g., AX2012, Navision) and web platforms)
• Approval workflows and purchasing configurations
• Ensure successful technical integration with customer systems, in collaboration with internal IT teams and external partners
• Support transactional document integrations (e.g., order, invoice flows) in coordination with stakeholders
• Provide ongoing technical support, troubleshooting issues and ensuring timely and effective resolution
• Act as a trusted advisor to internal stakeholders, promoting eProcurement solutions and supporting commercial activities
• Monitor solution performance, create reports, and analyze data to improve customer outcomes                                

Requirements

• Bachelor’s degree (or equivalent)
• 2+ years of experience in eProcurement, technical support, or project-based roles
• Fluent in English is mandatory (as the team is mostly made of English speakers) 
• Good knowledge of ERP systems and MS Office, Digital purchasing processes and eCommerce/webshop environments
• Basic understanding (nice to have) of: Electronic data formats and integrations (e.g., XML, UBL, ESB)
• Strong affinity with IT systems, automation, and transactional processes

Key Skills

• Strong project management and organizational skills
• Analytical mindset and problem-solving abilities
• Customer-oriented approach with commercial awareness
• Excellent communication and stakeholder management skills
• Proactive attitude and ability to work independently
• Attention to detail and accuracy

Please make sure to apply in English! Thank you